ABOUT US

Sambara Spa was established in March, 2005 by Kate Wallace whose vision was to create a healing space that would be relaxed, affordable and welcoming to men, women and children.

During Kate's career she has worked on beautiful, world class Lizard Island, the idyllic Hayman Island, Port Douglas and Noosa Heads.

Her objectives have been to collaborate with other therapists who love what they do and put together a team of people who are sincere about their desire to give their best and to support and care for each and every client. On every level there is a personal investment made to create a unique and comfortable atmosphere and service that translates into customer satisfaction and a high level of repeat business.

GROUP BOOKINGS

We recommend that enquiries be made well in advance for group bookings. We are very happy to dedicate the spa to a group for full or half-day visits and we are happy to arrange brunch, lunch or afternoon tea for your group.

We have 3 treatment rooms and our largest group size to date has been a
party of 12 people.

A non-refundable group deposit of 50% will be required when booking details are finalised and confirmed.

Please contact us further information and assistance.

ARRIVAL TIME

We recommend that you arrive at least 10 minutes prior to your appointment.

Late arrivals will determine the length of your treatment.

Your service will end on time to ensure that the next client is not inconvenienced.

 

CANCELLATIONS - UNABLE TO ATTEND

We are a small business and strive to meet our client's needs. Often we have clients waiting for a cancellation, so please advise us, as soon as possible is you are unable to make an appointment. It may make someone's day!

Bookings for treatments priced over $150 and for groups of three or more people will require a non-refundable deposit of 50%.

Deposits will be refunded if at least 48 hours notice of cancellation is received. At any time deposits may be held as a spa credit for 6 months. Gift Vouchers will be reduced by 50% if you fail to give 24 hours notice of cancellation or no show for your booking.

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